NOC Analyst

Overview

hours:
On call rotation on Sunday & Saturdays, as required every 6 weeks
Oncall hours are 11PM Friday evenings to 11PM Sundays
Normal shift hours are 3PM - 11PM, Monday through Friday
Hybrid schedule (onsite presence required for testing or as needed--majority is remote)

• Manages network infrastructure including configuration monitoring and troubleshooting. Identify the causes of networking problems using diagnostic testing software and equipment. Ensures network performance security and reliability often working with switches routers firewalls and VPNs.
• Under the direction of the operations manager Network Support Specialist is an IT-focused role that is responsible for executing daily responsibilities related to incident management device monitoring network troubleshooting application support and upgrade project implementation and deployment. An emphasis is placed on assisting in the monitoring and support of AF s core software and hardware applications. This is a role that demands building strong working relationships with all technical support teams.
• What Will You Be Doing?
• - Monitoring and support of the store WAN infrastructure 1100 stores domestic and international offices
• - Function as a Jr. Incident Manager in support of high priority incidents
• - Monitoring and support for store and corporate office network hardware Domestically and Internationally
• - Monitoring and support of core applications
• - Monitoring and support of the wireless network SAN and VOIP systems
• - Monitoring and incident management of AF Data Centers Labs Storage Facilities and Disaster Recovery Facilities

• 4 Year degree in an IT related field
• Experience with Windows OS
• Familiarity with Linux based systems and hardware
• Must be able to communicate effectively with highly technical associates and executives
• Knowledge of mainframe operations MVS and/or Oracle Batch processes a plus
• Experience troubleshooting Cisco and Juniper network equipment
• Technical Services experience in Retail environment a plus
• Ability to navigate technical issues and evaluate risk
• Ability to lead and direct the work of others
• Additional Skills &
  
  Qualifications:
  
  4 Year degree in an IT related field

This is a Contract to Hire position based out of New Albany, OH.

• The pay range for this position is $28.00 - $32.00/hr.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

We re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That s the power of true partnership. TEKsystems is an Allegis Group company.