SCADA Analyst

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This position provides technical support for Distribution Management Systems (DMS), Energy Management Systems (EMS), and Supervisory Control & Data Acquisition (SCADA) systems, as well as related technical infrastructure used in Distribution and Transmission Operations Centers. The role requires a high degree of adaptability, strong customer focus, and a commitment to continuous improvement of operational systems.

• Provide technical support to ensure reliable operation of DMS, EMS, and SCADA systems.
• Assist and guide less-experienced analysts in troubleshooting and problem resolution.
• Train lower-level analysts on specific equipment, tools, and software support activities.
• Maintain reliable real-time operations of DMS/EMS and SCADA platforms.
• Analyze system performance and recommend improvements to enhance the quality and reliability of DMS/EMS and SCADA data and related services.
• Maintain and support real-time data interfaces.
• Develop, enhance, implement, and maintain DMS/EMS and SCADA tools and software.
• Ensure DMS/EMS and SCADA systems remain current with evolving technologies.
• Build, maintain, and update custom DMS/EMS and SCADA online displays.
• Perform modeling, checkout, and commissioning of Remote Terminal Units (RTUs).
• Build, validate, and maintain DMS/EMS and SCADA system models.
• Define and recommend internal DMS/EMS and SCADA standards and best practices.
• Define and implement Human Performance Initiative (HPI) rules and Key Performance Indicators (KPIs) related to SCADA processes.

• Provide technical support to Protection & Control Engineering (PCE) teams for SCADA standards and production activities related to Distribution and client Transmission systems.
• Assist with standards development, project scoping, RTU settings creation, and troubleshooting during implementation.
• Scope small to medium SCADA projects with limited supervision and provide detailed scoping feedback to Distribution, PCE, and Telecommunications teams.
• Identify issues in processes and tools, propose viable solutions, and provide input to senior team members.
• Complete complex RPA activities involving both new and legacy systems with limited supervision.
• Configure RTUs for both modern and legacy environments with minimal supervision.
• Expand communication technology knowledge, including legacy applications (Async, Sync, etc.).
• Support internal and external stakeholders with common SCADA-related issues.
• Configure alarms and basic I/O (2411 settings) for both greenfield and brownfield projects.
• Implement SCADA standards with limited guidance from senior team members.
• Assist senior personnel with overall SCADA compliance initiatives.

• Associate’s degree in Computer Science, Electrical Engineering, Telecommunications, or a related technical field from an accredited institution
• OR
• High school diploma with a minimum of two (2) years of relevant military or electric utility technical experience.

• Three (3) years of DMS/EMS/SCADA experience with an Associate’s degree.
• Five (5) years of DMS/EMS/SCADA experience with a high school diploma.
• Candidates with a Bachelor’s degree and at least one (1) year of DMS/EMS/SCADA experience may be considered for entry at this level.

Demonstrated, in-depth knowledge in at least two (2) of the following areas:

• Operating system support
• Computer systems administration
• Database technologies and support

• Strong understanding of operational practices for applicable DMS/EMS/SCADA equipment and software.
• Proven experience working with SCADA systems.
• Excellent communication, organization, facilitation, and problem-resolution skills.
• Ability to troubleshoot and resolve technical issues in assigned areas of responsibility.
• Understanding of business unit and operating company systems is preferred.
• Willingness to provide after-hours support for EMS/SCADA systems as needed.
• Ability to learn and apply new technologies used by the client.
• Basic understanding of Protection & Control applications and their impact on SCADA systems.
• Developing knowledge of substation equipment functions with guidance from senior team members.

Seniority level:
Associate

Employment type:
Contract

Job function:
Utilities and Engineering Services