Human Resources Generalist - Seaward

Seaward Corporate, 203 W 1st St, New Albany, Indiana, United States of America

Posted Thursday, January 15, 2026 at 8:00 AM

Hornblower Group
is a global leader in experiences and transportation.

Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well asferry and transportation services.

Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels.

Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information, visit

Position Summary:

The Human Resources (HR) Generalist supports the Human Resources Manager by handling the daily operational needs of the HR department. This role focuses on execution: onboarding and offboarding, HRIS updates, benefits assistance, training coordinator, and employee support. The Generalist ensures accurate documentation and smooth HR workflows for Seaward Services.

Duties and Responsibilities:

• Provides support and is point of contact for crew members, responding to routine HR questions (benefits, payroll, personal data changes etc.) and escalating as needed to the HR Manager.
• Maintain HR mailbox and evolve matters appropriately.
• Administers company policies and procedures for all employees including employee handbook.
• Processes onboarding and offboarding, including requesting offer letters, background checks, new hire paperwork, training assignments, system setup, and terminations. Will process I-9’s and E-Verify.
• Coordinate with centralized payroll processing for new hires, status changes, and terminations.
• Follow up with new crew members and coordinate onboarding and orientation activities, ensuring completion of required documentation and training items.
• Maintain HRIS data accuracy, process changes, upload documents, and run routine reports.
• Support the recruitment process and collaborate with Regional TA & Crewing Manager to assist with job postings, resume screening, interview scheduling, and communication with applicants as needed.
• Manage all leave benefits in accordance with state and federal compliance, including company paid leave and short-term disability. Maintains logs, sends notices, and coordinates return-to-work dates.
• Will maintain employee records in HRIS platform and compliance documentation.
• Support training logistics, including scheduling, and triage requests to HR Manager when needed.
• Assist HR Manager with Random Drug Testing Program in accordance with company standards and US Coast Guard requirements, as applicable.
• Assist with tracking vessel employee credentials and licenses.
• Reports employee accidents to workers compensation or Jones Act insurance carriers.
• Maintains employment compliance with federal and state regulations.
• Performs other duties as assigned.

Requirements & Qualifications:

• 3+ years of hands‑on human resources experience.
• Associate or bachelor’s degree or equivalent required.
• Familiar with state and federal labor laws and employment practices.
• Highly collaborative with strong interpersonal skills to successfully work across the company.
• Embody our culture and values in all interactions.
• Advanced skills with Microsoft Office.
• Pr…