Retail Stock Associate

Stock Associate Job Description

JOB TITLE:

Retail Stock Associate

DEPARTMENT:
Retail

REPORTS TO:

Store Manager or Retail Supervisor

The Retail Stock Associate provides excellent customer service for both internal and external guests. He or she ensures merchandise is transferred from the receiving dock to the sales floor. The Retail Stock Associate receives, unpacks, and delivers merchandise. He or she ensures that the back stock is put away in the stock rooms. All retail Team Members should be outgoing, upbeat, energetic, and dependable.

High School Diploma required. Any combination of education, training or experience that provides the required knowledge, skills, and abilities.

Ability to obtain/renew all government required licenses or certification, specifically an Alcohol Awareness Certification, and Health Card where applicable.

The Retail Stock Associate must be able to safely lift up to 50 pounds, push and pull heavy loads and work standing for 90% of the day. He or she will be required to work in a fast-paced environment that is physically demanding.

• Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Name tag should be worn at all times.

• Maintain customer service levels in accordance with Family Style Service standards.
• Acknowledge and greet guests with a smile.
• Be knowledgeable about the Caesars Rewards program and the benefits it offers the guest.
• Be courteous and create a warm, friendly atmosphere for the guest.
• Be knowledgeable of the hotel property and the amenities it has to offer.

• Communicate all daily activities to the next shift on duty.
• Partner with fellow Team Members to create a strong team.
• Communicate daily activities to the Supervisor on Duty.
• Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule.

• Receive the shipments in a timely manner.
• Receive, unpack, and put away or transfer the daily deliveries of merchandise.
• Notify Supervisor on Duty of any discrepancies in DC shipments.
• Deliver and replenish beverages.
• Receive orders of Pepsi, liquor, wine, and beer.
• Receive requisitions from the loading dock.
• Follow delivery schedule set forth by the Retail Manager.
• Transport merchandise from the receiving dock to the store locations.
• Ensure all necessary supplies (bags, tissue, bubble wrap, etc.) are delivered to the stores.
• Complete stock counts as requested.
• Maintain and manage stock areas.
• Inform the Supervisor on Duty if there are overstock items or out of stocks.
• Complete on hand logs where applicable for the stock room areas.
• Monitor alcohol and beer inventory and assist with ordering where applicable.
• Assist in completing store-to-store transfers.

• Participate in stock room cleanliness by dusting and keeping all areas neat and uncluttered.
• Inform Supervisor on Duty of any maintenance concerns (lights, etc.).
• Collect and dispose of trash where applicable.

• Attend mandatory meetings and training sessions.
• Complete job assignments as directed by the Supervisor on Duty.
• Assist with Team Member sales events, physical inventories and special events as requested.

Must be able to safely lift up to 50 pounds, stand for 90% of the day and work in a fast-paced, physically demanding environment.

Planning, directothers, writing, arithmetic, discrimination, rapid work, decision making, concentration, reading, remembering details, and other key skills may be required.

Inside environment, wet, hot, humid, noisy, dry, high places, outside, dirty, odor, hazards, gloves, cold, changing temperatures.

Light (0% - 30% of job), Moderate (31% - 60% of job), Heavy (61%+ of job).