Donation Attendant
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, General Retail
Job Summary:
The Donation Attendant assists the store management team with support in overall operations, customer service and sales floor functions. The role represents Goodwill of Southern Nevada by assisting customers and donors promptly and friendly by unloading donations, providing receipts and sorting donations.
Supervision Received:
The Donation Attendant receives supervision from the store management team.
Supervision Exercised:
The Donation Attendant has no direct supervision of other team members.
- Ensure that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors and other employees.
- Monitor back donation room at all times.
- Assist and have flexibility in the overall daily operations within the store.
- Assist with loading and unloading store deliveries.
- Presort all donations per guidelines, as well as deliver presorted items to processing area.
- Maintain a neat and clean donation area, interior and exterior.
- Any other assignments designated by Store Management Team.
- Ensure that store and surrounding premises are kept clean and free of safety hazards, and that safety procedures are understood and followed by all store employees.
- Responsible for custodial duties such as cleaning the restrooms & break room, sweeping, mopping and trash removal.
- Ensure compliance with all GWSN policies, Goodwill Industries International standards, and safety and security regulations.
- Adhere to all GWSN Retail Manuals, handbooks, policies and procedures.
- Must be able to work in an open warehouse environment exposed to various weather conditions.
- High school / GED completion.
- Ability to follow verbal instructions and to work as a team member.
- Must be able to read and write.
- Must be able to continuously perform repetitive work, at a set pace.
- Must possess strong interpersonal skills through command of the English language in order to work with customers and employees.
- Must meet qualitative and quantitative performance standards as established by the company.
- Must be fluent in English; bilingual a plus.
- Must exhibit a high level of integrity and business ethics.
- Requires a high level of adaptability and flexibility.
- No record or disclosure of criminal conviction within 7 years from date of application that indicates a tendency towards theft, violence, dishonesty, deceit, drug manufacture or sale, moral turpitude or predatory behavior.
- Must provide proof of identification and eligibility to work in the United States of America.
Lift/Carry: 50 lbs. Push/Pull: 100 lbs.
Environmental FactorsDue to the donation of materials, dust and animal hair may be present in the warehouse/backroom throughout the year. Position is generally standing or walking. Some bending, kneeling and lifting is required. Work at times will be conducted in an outdoors environment where no cooling or heating will be available. Exposure to extreme heat, cold, dust and sometimes humidity is a possibility.
Senioritylevel
Entry level
Employment typeFull-time
Job functionHealth Care Provider
IndustriesHospitals and Health Care
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