Arcade Attendant - Part Time; Harrah's Laughlin
Listed on 2026-03-05
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Entertainment & Gaming
Customer Service Rep
Location: Laughlin
Join the Caesars Entertainment Family Why Harrah's & Tropicana Laughlin Are the Employer of Choice
At Harrah's & Tropicana Laughlin, our Arcade team brings excitement, energy, and unforgettable moments to guests of all ages. When you join us, you become part of a company that values fun, teamwork, and Caesars Entertainment's signature Family Style Service
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- Earn Your Bachelor's Degree for FREE through Caesars Entertainment and our university partners
- Student Loan Debt Assistance to help lighten your financial load
- A People First Culture where every team member is valued
- Affordable Medical, Dental & Vision Plans with flexible options
- 401(k) with Company Match to support your long-term financial goals
- Caesars Entertainment's Signature Family Style Service that makes our workplace feel like home
- Paid Time Off so you can recharge
- Exclusive Discounts on hotel stays, dining, entertainment, retail, and more
Job Summary
Using all aspects of Family Style Service
, the Arcade Attendant ensures a safe, fun-filled, and exciting environment for every guest. This role is perfect for someone who enjoys high-energy spaces, loves interacting with families, and takes pride in creating memorable experiences in a lively arcade setting.
- Create a welcoming, friendly atmosphere using positive tone, open body language, and consistent smiling and eye contact
- Provide accurate information about the property and its amenities
- Develop strong knowledge of arcade games and prize assortments to answer questions and proactively engage guests
- Learn and operate Intercard kiosks and Redemption POS systems accurately
- Monitor the Arcade to ensure a safe environment for guests of all ages; report suspicious activity immediately
- Address minor game and kiosk issues to reduce guest inconvenience; elevate unresolved issues to Supervisor
- Maintain cleanliness of machines and all Arcade areas; restock supplies and redemption items as needed
- Follow proper cash-handling procedures for assigned bank funds; process transactions accurately
- Complete stock counts and other assigned projects
- Work with Supervisors to maintain the Redemption counter according to merchandising standards; report low stock or supply needs
- Ability to accurately make change
- Ability to perform simple math
- Reliable and flexible with the ability to work varied shifts, holidays, weekends, and overtime when needed
- Strong team player who supports all areas within the Arcade & Retail Shops
- Ability to speak, read, and write English fluently
- Comfortable lifting up to 50 lbs and pushing/pulling up to 100 lbs
- Ability to stand for long periods and work in hot, noisy, or smoky environments
- Must be 16 years of age or older.
- Family Style attitude.
- Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
If you're ready to bring energy, enthusiasm, and exceptional guest service to a fast-paced, family-friendly environment, we'd be proud to welcome you to the Caesars Entertainment family.
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