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SaaS Customer Service Team Lead | Data-Driven First
Job in
3453, De Meern, Utrecht, Netherlands
Listed on 2026-03-13
Listing for:
Mercell Holding AS
Full Time
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: De Meern
A public procurement innovation company in Utrecht is looking for a Customer Service Team Lead to manage a dynamic support team. The role involves setting performance goals, optimizing operations, and ensuring a customer-centric environment while fostering relationships with stakeholders. Candidates should have proven leadership experience in customer service contexts, be fluent in English and Dutch, and possess a strong operational mindset.
The workplace offers a hybrid model with flexibility for collaboration.
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