Customer Service Representative at DHL Supply Chain in Beringe

Wat ga je doen?

Are you service-oriented and a strong communicator? Due to team expansion, we are looking for a Customer Service Representative. Experience is a plus, but even without extensive experience, you will receive the right guidance to grow and develop yourself. In this versatile role, you will be responsible for customer contact, administrative processing, and resolving questions related to shipments and orders (warehouse and transport).

You will advise customers and provide suitable logistics solutions, safeguarding both customer interests and company objectives. You will work in a team of six colleagues and one supervisor (Cisco department) and can schedule your shifts flexibly between 08:00 and 18:00.

DHL Supply Chain is a leading international logistics service provider, known for its safe, professional, and pleasant working environment. Teamwork, development, and career growth opportunities are highly valued. Employees appreciate the modern facilities, clear procedures, and positive atmosphere.

• MBO (vocational) working and thinking level
• Experience in logistics and/or administration
• Good command of English, both spoken and written (German and Dutch are a plus)
• Strong communication and problem-solving skills
• Customer-focused mindset towards both clients and colleagues
• Persuasive skills when providing advice

• Gross hourly wage between €15.00 and €20.00 (depending on experience)
• Travel allowance up to €9.30 per day
• Pension scheme from the first working day
• Career growth opportunities and room for development
• Relaxation facilities during breaks, such as table tennis, table football, and a massage chair
• Easily accessible from Venlo, Helmond, Weert, Venray, and Peel & Maas
• Prospect of a permanent contract upon good performance