Business Development Representative

Position Summary

The Business Development Representative (BDR) is responsible for driving new business growth by identifying, engaging, and converting prospective customers. This role owns the full front-end business development cycle from prospecting and outreach to closing new accounts and maintaining long-term customer relationships. The BDR plays a critical role in expanding market presence, generating revenue, and building strategic partnerships.

• Identify and research potential customers aligned with target market segments
• Develop and maintain a robust pipeline of qualified prospects
• Utilize outbound strategies including cold calls, email campaigns, networking, referrals, and social selling
• Attend industry events and conferences as appropriate
• Initiate contact with prospective clients to understand needs and pain points
• Conduct discovery conversations to assess fit and opportunity size
• Present company offerings in a compelling, consultative manner
• Coordinate with internal stakeholders as needed to support solution development
• Manage opportunities through the sales cycle from initial contact to close
• Prepare proposals, pricing, and contract terms
• Negotiate agreements and close new business
• Serve as the primary point of contact for newly acquired customers
• Ensure smooth onboarding and transition to long-term account management (if applicable)
• Maintain ongoing relationships to drive retention and upsell opportunities
• Monitor customer satisfaction and proactively address issues
• Maintain accurate and up-to-date records in CRM system
• Track pipeline activity, forecast revenue, and report on performance metrics
• Provide market feedback and competitive intelligence to leadership

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
• 1–5 years of experience in sales, business development, or related role
• Strong communication, presentation, and negotiation skills
• Self-motivated with a results-driven mindset
• Ability to manage multiple priorities in a fast-paced environment
• Experience using CRM tools preferred