Produce​/Asst Dept Leader

PRODUCE/ASST DEPT LEADER – Kroger Mountain View Foods

Join our team to create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals, control quality assurance standards, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Promote trust and respect among associates with a positive attitude.
• Communicate company, department, and job‑specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review and inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in‑store promotions, especially those that affect the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, and train associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, inspecting equipment, and notifying store management of items needing repair or incidents.
• Report all safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws and company guidelines.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform the essential job functions with or without reasonable accommodation.

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

• High School Diploma or GED.
• Any management experience.
• Any produce/retail experience.
• Second language (speaking, reading and/or writing).

• Entry level

• Full‑time

• Administrative

• Dairy Product Manufacturing