Production Supervisor

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, food service, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting‑edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers‑first and fast.

Our brand portfolio includes Victor Allen's, Dutch Bros beverages and Nurri, our better‑for‑you protein beverage line. We are passionate about beverages - and about building a team that's just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

The Production Supervisor will be responsible for coordinating all aspects of operations including but not limited to processing and packaging. They will also provide support, guidance, and direction to the production team.

Engagement & Involvement

• Has ownership of communication within production area and across functions.
• Operates as contact and reliable resource for employee and team needs. This includes timely and meaningful follow‑up to all questions, concerns & ideas, and being very visible and approachable in the eyes of the employees.
• Involves and engages employees through regular team meetings, process improvement discussions, follow‑up on suggestions, and regular communication.
• Models a positive, resilient, and results‑oriented approach.
• Makes sure employees know their opinions count.
• Expected to attend management meetings which may require working off shift hours.

Performance Management

• Ensures clear expectations.
• Responsible for effective formal and informal employee coaching, performance management and development.
• Provides recognition and praise to encourage positive work behaviors and focus.
• Utilizes performance metrics to improve efficiency.
• Continually assesses team effectiveness needs and seeks resources to assist in team development.

Process & Resource Management

• Responsible for area‑specific production process management and improvement activities including identification and communication of opportunity areas, meeting daily production goals, and identification and execution of planned improvements.
• Responsible for providing at least one business process improvement idea annually.
• Participates in the production and people scheduling process and adjusts as needed.
• Provides regular communication and follow up with maintenance on work order status.
• Delivers against daily production goals and line standards.
• Works with employees to effectively manage downtime.
• Accountable for housekeeping, sanitation, and food safety practices.
• Manages resources effectively to ensure maximum up time, quality, and maximum productivity.
• Assists in the hiring process for new production employees.
• Follows through on issues to resolve or establishes an agreed‑upon hand‑off.

Human and Food Safety

• Operates as leader and champion of safety and as a model of safe work behaviors.
• Responsible for Safety Incident documentation and investigation.
• Accountable for reducing safety risks in area through proactively identifying risks (behavior and facility issues) and ensuring quick resolution.
• Ensures use of proper procedures and team's attendance at required training.
• Maintains a product quality level which meets or exceeds customer expectations.
• Ensures compliance with all quality, sanitation and food safety processes and policies.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.

Training

• Ensures proper training, coaching and feedback to new employees.
• Assesses, identifies, and addresses…