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Program Management Coordinator

Job in Neenah, Winnebago County, Wisconsin, 54956, USA
Listing for: Plexus Corp
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 43100 - 64700 USD Yearly USD 43100.00 64700.00 YEAR
Job Description & How to Apply Below

About us:

At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner with leading Aerospace/Defense, Healthcare/Life Sciences and Industrial companies to design, manufacture and service some of the world's most transformative products, including advanced surgical systems, diagnostic instruments, healthcare imaging equipment, mission critical aerospace systems, and electric vehicle (EV) charging solutions.

Visit  to learn more about our unwavering commitment to our vision.

When we invest in our people, we invest in building a better world.

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers, their end users and our communities, people are the heart of what we do and who we are. It is our values that unite us and guide us in everything that we do, including how we operate, behave and interact to foster a workplace where every team member feels valued and empowered to contribute their best.

Our values include:
Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence and Creating Customer Success.

As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at  Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued.

Salary

Range:

$43,100.00 - $64,700.00

Purpose Statement:

Supports Program Managers with tactical activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and potentially junior customer representatives. Position is designed to provide increased productivity and effectiveness of the program management function.

Key Job Accountabilities:
  • Provides administrative assistance to PMs and CFT to enable the CFT to focus on customer service and critical metrics.
  • Executes daily tactical tasks related such as running on-time delivery (OTD) reports, WIP/backlog/revenue/shipment reports, and raw materials/finished goods shipments.
  • Daily customer interface for POs, shipment arrangement/tracking, commitment dates on orders, customer queries and requests. May work on cNPS activities. Delivery of accurate and timely data in an independent manner.
  • Basic communication with customers and coordination with CFT.
Additional Accountabilities:
  • Update CFT or customer trackers, download customer data from portals/additional sites, work with NCM for customer return.
  • FIA & NREs recovery and potentially supporting APQP.
  • RMA engagement in: ship arrangement, classification creation, etc. (SRV focused but may be applicable based on site structure). Potentially manage credit notes, manage billing paperwork (scrap, PPV, consignment, NRE, etc) and enter SO for special billing activities.
Education/Experience

Qualifications:
  • A minimum of a High School diploma is required
  • Three (3) or more years of related experience is preferred.
  • Basic understanding of manufacturing processes, preferably in an electronics manufacturing environment.
  • An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at  Please include your contact information and clearly describe how we can help you. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Some offers of employment are contingent upon successfully passing a drug screen and/or background check.

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