Manager of Data Governance

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

We are seeking a Data Governance Manager to establish and lead Encore’s enterprise data governance program. Reportin g to the CIO, this role is responsible for building and operating the standards, processes, and partnerships needed to ensure Encore’s data is trusted, secure, consistent, and ready to support operational excellence, analytics and AI.

This is a hands‑on role focused on turning ambiguity into clarity and helping the business confidently answer, “Can we trust this data?”

• Build, implement, and operate enterprise data governance frameworks, policies, and standards to ensure data quality, consistency, security, privacy, and compliance
• Define and maintain data ownership, stewardship, classification, retention, and lifecycle controls in partnership with business and IT leaders
• Design and manage governance workflows, including issue intake, triage, root cause analysis, remediation tracking, and continuous improvement

• Act as a trusted data governance partner to the CIO and functional leaders, aligning governance priorities with business objectives
• Partner with business and functional teams to identify where data quality issues or unclear definitions impact operations, reporting, or decision‑making
• Translate business needs into clear, practical data standards, definitions, and operating processes

• Build strong, collaborative relationships across business units and IT to embed governance into day‑to‑day workflows
• Promote a data‑driven culture through shared definitions, trusted sources, and clear accountability
• Influence stakeholders at all levels to adopt consistent and disciplined data practices

• Partner with IT and data teams to implement governance‑enabling tools and capabilities such as metadata management, data cataloging, lineage, and data quality monitoring (Collibra, Alation, Informatica Axon, MS Purview, etc.)
• Support reliability and consistency of enterprise data by defining standards for master data, reference data, and critical business definitions

• Define and track governance success metrics including data quality improvements, reduced rework, reporting consistency, and faster decision‑making
• Partner with business units to prioritize governance initiatives that deliver measurable operational and financial impact

• Strengthen the data foundation required for analytics and AI by ensuring trusted sources, clear definitions, lineage, and appropriate access controls
• Support responsible AI adoption through governance practices addressing privacy, security, and appropriate usage

• Bachelor’s degree in computer science, Data Science, Information Systems, Business, or a related field. Master’s degree is a plus
• 5+ years of experience in data governance, data management, or data operations with demonstrated success in building standards and driving adoption
• Deep understanding of data governance, metadata management, data quality practices, master data, and data lifecycle controls
• Exceptional relationship‑building, communication, and influencing skills
• Ability to drive change and accountability in complex organizations
• Experience implementing enterprise data and analytics solutions

• Experience in multi‑entity or field service environments
• Private equity or high‑growth environments
• Certifications or…