Clinical Manager- Home Support

Overview

Position:
Clinical Manager, Home Support.

Location:

North Hill, Needham, MA. For over 40 years, North Hill has provided vibrant living opportunities to people 65+ by offering a host of hospitality, wellness and health care services. The Clinical Manager has primary responsibility to oversee the Private Home Care/Home Support services provided through North Hill. This position coordinates care across the continuum and oversees nursing, home health aide, and private care services both at North Hill and the surrounding communities.

The role operates in compliance with State and Federal Regulations, North Hill’s policies, procedures, and standards.

• Manages and oversees the daily operations of the Private Home Care/Home Support services, including daily schedules and supervision of staff, interactions with residents and family members, and support for the clinical needs of residents throughout the continuum.
• Provides clinical case management to Independent Living residents across North Hill’s continuum of care, attending care plan and family meetings, as applicable.
• In coordination with the Administrator, provides clinical oversight and management of the Certified Home Health agency in the absence of the Clinical Manager – Home Health.
• Collaborates with the Resident Care Manager at North Hill and participates as a member of the Care Coordination committee.
• Conducts interdisciplinary team meetings to facilitate care coordination and communication.
• Serves as an on-call manager for the Home Support/Home Health departments on a rotating basis with other clinical leaders.
• Collaborates with local college nursing programs for clinical experiences.
• Serves as a member of the quality improvement committee and contributes to the establishment and monitoring of Quality Assurance and Performance Improvement activities.
• Follows all Emergency Management Plans and actively participates in fire and evacuation drills.
• Meets department uniform, appearance and grooming requirements; complies with OSHA safety regulations and local health, safety or environment laws.

Yes

• Ability to maintain confidentiality and strong customer support skills.
• Complies with protection of health information (HIPAA) safeguards.
• Ability to work independently with limited supervision.
• Work professionally with people from a wide variety of cultural and socio-economic backgrounds.
• Must possess the ability to deal tactfully with team members, residents, family members, visitors, and the general public.
• When working in resident areas, must be able to communicate effectively in English.
• Attends and participates in in-service educational classes, Healthcare Academy and staff meetings as directed.

• Bachelor of Science in Nursing or equivalent degree.
• Registered Nurse in the Commonwealth of Massachusetts.
• 5 years’ experience as a Registered Nurse in a professional nursing role in a home health care setting (preferred).
• Proficient with computer software programs.

Satisfactory completion of a background investigation is required for this position.

• Health & Dental Benefits
• 401K with company match
• Career Development Training
• Tution Reimbursement
• Employee Referral Program
• Healthcare Academy Training
• Free meals
• Free on-site fitness center
• Free parking

$118,000-$130,000/yearly. Individual compensation within this range is based on a candidate’s specific qualifications, including education, overall experience, relevant experience, and specific skills. We strive to ensure that compensation is competitive, fair, and reflects the value each candidate brings to the role.

North Hill is committed to providing equal opportunity for employment and advancement to all team members and potential team members. North Hill does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.

North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests. We welcome people of every race, religion, color, national origin, sexual orientation, gender expression, disability, political view and familial status. We thrive collectively in an environment of inclusivity that encourages a free exchange of ideas.