Operations Support Supervisor

Overview

Explore opportunities with Long Term Solutions, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here.

Join us and embrace a culture of Caring. Connecting. Growing together.

• Responsible for the supervision and coordination of integration activities
• Negotiate and manage rates for RN field assessors and agencies
• Responsible for Pillar review & analytics
• Collaborate with Operations leadership in assigned area to coordinate resources and support based on defined need
• Responsible for performing duties defined by the Home Health/Hospice ED, CD, PCM job description
• Responsible for the education and communication of LHC operational processes and policies and applicable EMR
• Responsible for the education and communication of operational metrics/analytics/KPIs
• Ability to independently plan for an integration to include schedules, education, equipment, materials and all other items applicable within the process
• Works in collaboration with the operation teams to identify training needs and develop training plans

• 3+ years of experience, ideally in a healthcare setting
• Experience in network and contract management
• Experience building and managing networks of service delivery providers
• Experience recruiting clinicians and working with contracted agencies

• Associate or Bachelors degree
• All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $60,200 to $107,400 annually based on full-time employment.

We comply with all minimum wage laws as applicable.

This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. United Health Group is a drug-free workplace.

Candidates are required to pass a drug test before beginning employment.