AVP, Asset Management Compliance

** Department:
** Servicing - Operations We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
** Department Overview
** The Debt Operations department encompasses the Underwriting, Closing, Servicing, and Asset Management teams, which collaborate closely to manage all credit and operational functions within W&D’s GSE lending platform. These teams are dedicated to processing client business with a high degree of efficiency and meticulous attention to detail while ensuring strict adherence to credit policies as well as all lender and investor requirements.

The Servicing team is highly rated with its Fitch rating of CPS1- and manages the 10th largest CRE debt portfolio in the United States.

Supporting these core functions, the Debt Operations Compliance & Analytics team provides comprehensive risk oversight, ensures process integrity, and delivers data-driven insights across the entire Debt Operations platform. This team plays a critical role in enabling Underwriting, Closing, Servicing, and Asset Management to operate effectively and maintain compliance with regulatory standards.
** The Impact You Will Have
** The AVP, Asset Management Compliance executes the second-line loan review program for post-close activities and provides leadership in oversight areas including Vendor Monitoring and Fraud Tracking & KYC/AML across both Servicing and Asset Management. This role also leads guide update oversight, serves as deputy audit liaison, and coordinates with compliance colleagues to ensure trackers and evidence are current and complete.

This role also balances execution and leadership responsibilities to strengthen compliance controls, data quality, and agency alignment across Asset Management.
** Primary Responsibilities**
* ** Loan Review Execution:
** Execute post-close loan reviews for Asset Management, producing clear, reproducible work papers and findings.  + Conduct thematic reviews targeting risks within Asset Management functions.  + Draft findings with root-cause analysis, recommend corrective actions, and confirm remediation through evidence and re-testing.
* ** Vendor Monitoring:
** Lead vendor monitoring across Servicing and Asset Management, including screenings, insurance/continuity, and information-security reviews.  + Coordinate with Information Security and Legal/Procurement to ensure proper contract clauses, review scope, and repository compliance.  + Maintain vendor registry, review exceptions, and oversee corrective actions.
* ** Fraud Tracking:
** Manage the fraud/KYC log for post-close events; define escalation triggers and ensure enhanced due diligence as required.  + Coordinate and execute KYC/AML testing aligned with enterprise AML/BSA protocols; track findings and remediation.
* ** Guide Updates**:
Monitor agency guide changes impacting Servicing and Asset Management; track required actions, evidence, and implementation status.
* ** Audits and Exams:
** Support audits and exams, lead Asset Management-specific responses, and ensure corrective actions meet closure criteria. Drive the documentation collection for the rating agency review.
* ** Policies and Procedures**:
Partner with Compliance colleagues and Asset Management team leads to keep Asset Management procedures current, guide-aligned, and improved for control effectiveness.
* ** Data Quality:
** Define critical Asset Management data elements and exception thresholds; partner with Technology/Analytics to run exception reports and reconciliations; escalate systemic issues.
* Deliver dashboards and reports on key metrics (trends, repeat defects, remediation timeliness, vendor performance, fraud/KYC activity, guide updates).
* Perform other duties as assigned.
* Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
** Education and Experience
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