Compliance Analyst, Finance & Banking

Overview

Department: Servicing - Operations

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

Our Servicing experts service all Fannie Mae, Freddie Mac, and FHA Finance loans originated by Walker & Dunlop as well as certain life insurance company, bank, and CMBS loans. Our Servicing experts are the borrower’s primary point of contact and ensure that the requirements of the investors are met from loan closing through payoff. The Department consists of six main functional areas:
Loan Administration, Asset Management, Insurance Compliance, Investor Reporting, Treasury, and Compliance. W&D’s Servicing portfolio is the 8th largest in the U.S., and W&D is one of Fitch’s highest-rated Servicers, with a rating of CPS1-.

The Impact You Will Have

The Compliance Analyst supports the AVP of Servicing Compliance in executing the Loan review program for Servicing and Asset Management. This role is responsible for performing reviews, maintaining trackers and evidence, coordinating audits, and ensuring corrective actions are completed, documented, and effective. This role also supports the Servicing and Asset Management control framework by maintaining the control inventory and executing second-line evaluation steps under the direction of the AVP, helping to strengthen oversight, compliance, and data integrity.

• Maintain the Servicing & Asset Management control framework by updating the control inventory (objectives, controls, owners, frequency, evidence) and keeping the evidence library current.
• Execute assigned evaluation steps to test design and operating effectiveness, documenting steps, evidence, and conclusions.
• Perform loan reviews, including end-to-end file testing and thematic checks against agency guides and internal standards; produce reproducible work papers; escalate KYC/AML exceptions.
• Manage the tracker of management action plans: update status, collect closure evidence, publish weekly/monthly aging, and escalate overdue items.
• Support audits by logging requests, tracking submissions, assembling response packages, and ensuring corrective actions are validated through closure.
• Prepare reporting dashboards and concise summaries highlighting trends, repeat defects, time-to-closure, owners, and due dates.
• Maintain policy and guide-update records, including calendars, version history, implementation trackers, and supporting evidence (procedures, trainings, system updates).
• Track vendor compliance by maintaining the registry of screenings, insurance/continuity confirmations, information-security reviews, and expirations.
• Run exception reports and reconciliations for critical data elements; investigate mismatches and coordinate with business and technology teams to resolve issues.
• Perform other duties as assigned.
• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field required (or equivalent relevant work experience).
• 1+ years of experience in Servicing, Asset Management, loan review/quality control, or a documentation-intensive commercial real estate finance role.
• Familiarity with multifamily agency programs (e.g., Fannie Mae DUS, Freddie Mac Optigo) preferred.

• Strong organizational skills, attention to detail, and advanced Excel proficiency; ability to learn BI tools (Power BI or Tableau).
• Clear written and verbal communication skills; dependable follow-through across multiple deadlines.
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders

This position has an estimated base…