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Guest Services Agent
Job in
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2026-03-05
Listing for:
Compass Group
Full Time, Part Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Hospitality / Hotel / Catering
Job Description & How to Apply Below
Compass Group - - Responsibilities:
Checks guests in and/or out of the hotel;
Promotes hotel services, amenities and upsells products to the guests;
Completes the registration/check-in process by inputting and retrieving information from a computer system;
Balances and drops receipts according to accounting specifications;
Fields and resolves guest complaints or escalate for resolution to appropriate department
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