Senior Administrative Assistant; Healthcare

Senior Administrative Assistant (Healthcare)

We are seeking a full-time Senior Administrative Assistant (Healthcare) to join our team. This position plays a key role in supporting clinicians and leadership while ensuring smooth daily operations in a busy healthcare setting. The ideal candidate brings strong administrative experience, thrives in a collaborative environment, and has proven skills in HR, billing, and office management.

• Competitive salary: $65,000 – $75,000 per year
• Comprehensive health and dental insurance
• 401(k) Safe Harbor retirement plan with quarterly match and discretionary profit‑sharing contributions
• Paid time off (PTO) and paid holidays
• Opportunity to make a meaningful impact in the healthcare and mental health field
• Supportive, team‑based environment with professional growth opportunities
• Stability and long‑term potential within an established practice

• Assist with monthly accounts receivable and HR tasks, including clinician credentialing
• Support billing, benefits, and database management
• Manage departmental systems, track data, and process payments
• Provide general office support: phones, scheduling, records management, and patient intake
• Welcome and assist patients and visitors to ensure a positive experience
• Support clinicians and administrative leadership on various projects
• Assist with light technology support (phones, server, etc.)

• Bachelor’s degree required
• 5+ years of administrative or office support experience
• Proficiency in Microsoft Office and Google Workspace
• Excellent communication, organizational, and problem‑solving skills
• Experience in the medical industry and familiarity with insurance billing
• Onsite availability in Needham, MA

• Prior experience in a Neuropsychology or Behavioral Health practice is a big plus

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.