Senior Medical Office Administrator

Senior Medical Office Administrator

We are hiring a Senior Medical Office Administrator to manage office operations and support both clinicians and clients in a busy healthcare practice. Reporting to the Director of Finance, this role oversees HR, billing, scheduling, and daily office administration. The ideal candidate will be organized, detail-oriented, and experienced in managing medical office functions.

• Salary range: $65,000 – $75,000 per year
• Health and dental insurance
• 401(k) retirement plan with quarterly match and discretionary profit‑sharing contributions
• Paid time off (PTO) and paid holidays

• Oversee office operations, including billing, accounts receivable, and HR tasks such as staff credentialing
• Manage scheduling, database systems, and patient intake processes
• Support clinicians and leadership with reporting, administrative tasks, and patient services
• Handle front‑desk responsibilities: answering calls, welcoming patients, and maintaining records
• Assist with basic technology support for staff (phones, servers, software)

• Bachelor’s degree
• 5+ years of administrative or office management experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
• Knowledge of medical billing and insurance processes
• Ability to work on‑site in Needham, MA

• Strong problem‑solving skills and attention to detail

• Prior experience in a Neuropsychology or Behavioral Health practice is a big plus

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.