Senior Administrative Specialist – Neuropsychology

Senior Administrative Specialist – Neuropsychology

We are seeking a Senior Administrative Specialist to provide critical support in managing office operations, client services, and administrative workflows in a healthcare environment. This position plays a key role in maintaining stability while supporting company growth.

Needham, MA (On-site)

$65,000 – $75,000 per year

• Oversee office operations and client communications, ensuring smooth scheduling and patient interactions
• Support billing processes, accounts receivable, and insurance-related activities
• Assist with HR functions such as credentialing staff and maintaining employee information
• Manage database systems, documentation, file organization, and technology support
• Track payments, maintain accurate records, and contribute to process improvement
• Provide direct support to clinicians and leadership on projects and workflows

• Bachelor’s degree
• Minimum of 5+ years in administrative or office support, including substantial data entry experience
• Prior experience in healthcare administration, with exposure to insurance billing
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
• Onsite availability in Needham, MA

• Prior experience in a Neuropsychology or Behavioral Health practice is a big plus

Pro Pivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.