Tow Truck Operator - West Point Job West Point Nebraska USA,Transportation

Location: West Point

Overview

West Point Automotive is looking to hire a Tow Truck Operator. At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.

Job Summary:

A Tow Truck Operator, also known as a Wrecker Driver or Tow Truck Driver, is responsible for safely towing and transporting vehicles, including cars, trucks, and motorcycles. They play a critical role in roadside assistance, accident recovery, and vehicle transport, ensuring the efficient and secure transportation of vehicles to their destinations.

Responsibilities

Vehicle Towing and Recovery

Safely and securely tow vehicles that are inoperable due to breakdowns, accidents, or other reasons.
Use a tow truck or recovery vehicle to lift, hook, or transport vehicles as needed.
Ensure that vehicles are securely fastened and follow proper towing techniques.

Roadside Assistance

Respond to service calls for vehicle breakdowns, lockouts, flat tires, and other roadside emergencies.
Provide assistance to stranded motorists, such as jump-starting vehicles or changing flat tires.
Offer exceptional customer service by reassuring and calming distressed customers.

Vehicle Transport

Transport vehicles to designated locations, such as repair shops, impound lots, or auction sites.
Follow prescribed routes and delivery schedules.
Ensure the safe loading and unloading of vehicles onto the tow truck.

Accident Scene Management

Assist at accident scenes by removing damaged vehicles and debris.
Work with law enforcement and emergency responders to ensure safety and traffic control.
Follow established protocols for accident recovery and vehicle removal.

Vehicle Inspection and Maintenance

Inspect tow trucks and equipment to ensure they are in good working order.
Perform routine maintenance and minor repairs on tow trucks as needed.
Report any mechanical issues or needed repairs promptly.

Documentation

Complete towing logs, accident reports, and other required documentation accurately.
Obtain necessary paperwork and signatures for impounded or towed vehicles.
Maintain organized records of service calls and towing assignments.

Safety and Compliance

Adhere to safety protocols and guidelines for towing and recovery operations.
Ensure compliance with local, state, and federal regulations related to towing and transportation.
Use appropriate safety equipment, including reflective vests and traffic cones.

Qualifications

High school diploma or equivalent.
Valid commercial driver's license (CDL) with the appropriate towing endorsements (if required in your jurisdiction).
Proven experience as a Tow Truck Operator or similar role is beneficial.
Knowledge of towing and recovery equipment, techniques, and safety procedures.
Strong mechanical aptitude and problem-solving skills for minor vehicle and equipment repairs.
Excellent customer service and communication skills.
Ability to work independently and make quick, sound decisions in emergency situations.
Physical ability to lift and maneuver heavy towing equipment and vehicle parts.
Willingness to work irregular hours, including nights, weekends, and holidays, as towing services may be needed 24/7.

Benefits

401(k) retirement plan with company match
Medical, Dental, and Vision Insurance
Life Insurance
Short- and Long-Term Disability Insurance
Paid Vacation, Sick, and Holidays
OEM Training Incentive for Parts & Service personnel
Discount on Parts/Labor and Vehicle Purchases
Employee Referral Bonus
Professional work environment

How to Apply

To apply please contact Chery Rierson at or .

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