Inside Sales Representative

As an Inside Sales Representative, you will manage a group of small customers via phone contact and support the outside sales force as needed. Grows existing customers to meet or exceed monthly sales goals within assigned territory.

• Works with existing and potential customers to proactively and reactively sell products through consultative selling
• Partners with the outside sales force to increase sales by supporting the outside staff through an established region
• Creates and maintains accurate customer database records by entering customer calls, results and order information
• Develops long-term repeat customer relationships
• Acts as a liaison between the customer and internal departments such as engineering, quality, legal and operations as well as the outside sales force
• Develops and maintains current product knowledge; maintains knowledge of market, new products or services, regulations, technical information, competition, warranties, product reliability and other general information of interest to the customer
• Supports the sales efforts of sales management while maintaining a positive and professional relationship between the customer and Generac
• Works with other functions, coordinates order release for shipment
• Interacts closely with support departments regarding dealer credit and order disposition
• Solid Product Knowledge, Strong Computer, Sales and Interpersonal Skills Strong verbal, written, and interpersonal communication skills to communicate and interact with diverse groups of people
• Ability to meet deadlines and organize and prioritize multiple tasks simultaneously
• Ability to collaborate professionally with peers and work toward a common goal
• Selling techniques which include the ability to negotiate, motivate, and persuade Solid business acumen
• Fluent in English and primary language used in area of responsibility and/or location

• Associate’s degree or equivalent experience;
• 2 years’ experience in sales, customer service or with a power generation OEM

• Bachelor’s degree
• Demonstrated achievement in a direct sales role
• Experience selling industrial or technical products
• Experience supporting a distribution network with a technical product
• Experience delivering presentations, conducting training and providing product solutions
• Experience with preparing quotations and interpreting product specifications
• Experience using SAP or equivalent ERP
• Experience working with a CRM program
• Experience working with Microsoft Office products in a professional environment.