Parts Counter - West Point, NE

Overview

West Point is looking for a motivated individual to fill an open position of Parts Counter. The successful candidate must be highly motivated with previous experience.

• Ascertains make, year and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction.
• Discusses use and features of various parts.
• Reads catalog, microfiche viewer, or computer for replacement part stock number and price.
• Fills customer orders from stock.
• Prepares sales slip or sales contract.
• Receives payment or obtains credit authorization.
• Advises customer on substitution or modification of part when replacement is not available.
• Examines returned part to determine if defective, and exchanges part or refunds money.
• Marks and stores parts in stockroom according to prearranged system.
• Receives and fills telephone orders for parts.
• Takes inventory.
• Determines specific pricing level for customer based upon volume potential.
• Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials and ensure the customer is exposed to the full product line.
• Be friendly, professional and efficient when working with all customers, both on the phone and in person.

• Must be able to lift up to 100 lbs occasionally.
• Participate in all available training programs.

Full Benefits: