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Parts Counter - West Point, NE
Job in
West Point, Cuming County, Nebraska, 68788, USA
Listed on 2026-01-12
Listing for:
North American Truck & Trailer, Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
Sales
-
Retail
Customer Service Rep
Job Description & How to Apply Below
Overview
West Point is looking for a motivated individual to fill an open position of Parts Counter. The successful candidate must be highly motivated with previous experience.
Responsibilities- Ascertains make, year and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction.
- Discusses use and features of various parts.
- Reads catalog, microfiche viewer, or computer for replacement part stock number and price.
- Fills customer orders from stock.
- Prepares sales slip or sales contract.
- Receives payment or obtains credit authorization.
- Advises customer on substitution or modification of part when replacement is not available.
- Examines returned part to determine if defective, and exchanges part or refunds money.
- Marks and stores parts in stockroom according to prearranged system.
- Receives and fills telephone orders for parts.
- Takes inventory.
- Determines specific pricing level for customer based upon volume potential.
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials and ensure the customer is exposed to the full product line.
- Be friendly, professional and efficient when working with all customers, both on the phone and in person.
- Must be able to lift up to 100 lbs occasionally.
- Participate in all available training programs.
Full Benefits:
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