1st Assistant Manager - Pump & Pantry

The 1st Assistant Manager is responsible for overseeing the total operation of the assigned Pump & Pantry locations in the absence of the Manager, performing duties personally or through subordinate supervisors.

• Employee discounts on food and fuel
• Vacation after six months
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with Pay Activ (access to earned but not yet paid wages)
• And much more!

• Assist in hiring, disciplining, and terminating personnel with the involvement of the Manager and Corporate Human Resource Department.
• Ensure all paperwork is complete, accurate, and turned in on time.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Make certain customer needs are met and implement the company’s policy on customer service.
• Supervise cash control and bank deposits.
• Assist in ensuring employees follow proper procedures for all aspects of food operations and handling/storage of product, complying with all food handling guidelines to meet or exceed state/federal regulations.
• Project a positive attitude.
• Assist in handling all problems involving customers, personnel, or mechanical issues.
• Ensure the cleanliness, organization, and overall appearance of assigned stores meet company standards and are in proper working order, inside and out.
• Ensure all items are properly ordered, stocked to inventory levels, and priced correctly.
• Assist in implementing and following up on company training procedures.
• Assist in ensuring all personnel are supervised and trained thoroughly.
• Assist in training associates in food handling and company procedures, including proper hold time and code dating.
• Ensure that all food products are stored properly and code dated with expiration dates; also ensure that all products whether cooked or stored are held at proper temperatures.
• Assist in ensuring all shifts are covered.
• Personally reflect and make certain all personnel are in proper working uniform, neat and clean, at all times.
• Assist in implementing and enforcing all company policies and procedures.
• Report all maintenance, customer, and personnel problems to upper management regularly.
• Assist in keeping necessary records—merchandise, personnel, and fuel.
• Keep a safe and healthy workplace.
• Attend management and training meetings, as required.
• Provide friendly and competent customer service.
• Report for work in a timely manner when scheduled with regular and consistent attendance.

• Assisting in other duties, as assigned.

• Directly supervise 4 to 16 employees in each assigned Pump & Pantry.

• Minimum of one to three years’ experience as a Solo-location Assistant Manager preferred, with minimum of six months as a sales associate required.
• Associate’s Degree preferred or equivalent combination of education and experience.
• Must have a Food Handler’s permit or Serve Safe Certification where required by law or policy.

• Knowledge of operations and maintenance of all equipment in the assigned stores.
• Ability to work nights, weekends, and holidays.
• Ability to work a minimum of three 2nd shifts per week opposite the manager ensuring that key operating hours have a manager on duty.
• Reliable transportation and phone.
• Ability to communicate in English (if applicable).
• Ability and willingness to deliver friendly, courteous, and prompt customer service.
• Ability and willingness to work cooperatively with other team members.

• Must occasionally lift and/or move up to 50 lbs.; stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail