Operations Manager; Retail | Orchard

Operations Manager (Retail) | Orchard | 5 days | up $5K per month

Location: Orchard
Working Hours: 9:00 AM - 6:00 PM (Monday to Friday)

Our client is seeking a highly driven and resilient Operations Manager to oversee day-to-day operations and support the continued growth of a world-class luxury brand. This role is ideal for someone who thrives under pressure, remains optimistic in fast-paced environments, and enjoys building structure, efficiency, and strong working relationships across teams and partners.

You will play a key role in ensuring operational excellence, administrative efficiency, and seamless coordination across business functions while supporting senior leadership.

• Provide leadership and operational oversight to ensure effective controls, systems, and reporting procedures are in place.
• Establish operational plans, budgets, performance measurements, and resource allocation; review progress and outcomes regularly.
• Coordinate with landlords, vendors, and contractors on all operational matters.
• Oversee warehouse and inventory management, including import/export logistics to maximise efficiency and accuracy.
• Liaise with IT vendors to coordinate system maintenance and software updates.
• Ensure all repairs and maintenance works meet required standards and remain within budget.
• Research and implement strategies to support manpower planning and resourcing needs.
• Lead and manage Office Administration and Service Administration teams.
• Build and maintain effective working relationships across internal teams and stakeholders.
• Manage daily agendas, calendars, and schedules; coordinate meetings and travel arrangements for the General Manager.
• Handle travel logistics including flight bookings, hotel accommodation, and visa applications.
• Perform any other duties assigned by the General Manager of Steinway Gallery.

• Degree in a relevant field with at least 3 years of working experience.
• Flexible, resilient, and able to work well under pressure.
• IT-savvy with good proficiency in Microsoft Office.
• Basic accounting knowledge is an advantage.
• As this is a music consumer industry, applicant who has appreciation for music is a plus, but not mandatory.

Please include your availability, notice period and expected salary in your application.

Only shortlisted candidates will be notified.

— Annie Hoang (R)

CREW by HRnet | HRnet Ventures Pte Ltd

EA24 C2435

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