Manager of Facilities and Maintenance

Position Summary: The Manager of Facilities and Maintenance reports to the Director of Facilities and Maintenance and assists in overseeing all operational aspects of the Cloisters on the Platte campus, ensuring a safe, functional, and peaceful environment for guests and staff. This role requires comprehensive facilities management expertise, vendor relations, budget oversight, and the ability to balance complex operational demands while minimizing disruptions to the retreat experience.

• Serve as emergency contact on rotating schedule with Director of Facilities and Maintenance for urgent facility issues (outside regular business hours availability required. Regular contact on Lodge Captain emergency response list
• Assist in preparation and management of facilities budgets with emphasis on cost reduction and waste elimination
• Plan and execute large-scale equipment upgrades and facility improvement projects in conjunction with the Director of Facilities and Maintenance
• Forecast operational needs and resource requirements across all systems

• Provide back-up operation of water treatment plant and wastewater treatment facility
• Manage dual-purpose well systems: 2 domestic wells, 2 irrigation wells, and 1 farmhouse well
• Monitor and maintain fire protection systems including quarterly hydrant flushing and fire protection pump
• Assist in maintaining 2 lift stations for wastewater management
• Maintain all mechanical systems at the Farmhouse facility

• Monitor and maintain 120+ heat pump systems across all lodges and Retreat Center
• Service all commercial refrigeration and freezer units for food and beverage operations
• Manage climate control systems to ensure optimal guest comfort year-round

• Conserve lake health including water level management and environmental monitoring
• Maintain 7 decorative water features (water levels, seasonal winterization, algae control)
• Manage comprehensive irrigation system: 200+ zones with over 4,000 sprinkler heads
• Operate 5 irrigation booster pumps for grounds maintenance

• Help in negotiating contracts with vendors and contractors for specialized services
• Manage all equipment warranty claims and manufacturer relations
• Work with housekeeping lead and Director of Facilities and Maintenance to source and maintain inventory of housekeeping and maintenance supplies

• Assist Director of Facilities and Maintenance to support and manage:
• Driving staff of 5
• Housekeeping staff of 4
• Grounds crew of 4

• Perform wood treatment and preservation for all lodge exteriors
• Administer pest control operations including humane wildlife removal (bees, bats, snakes, turtles, deer, geese)
• Maintain pristine walkways and common areas including removal of animal waste
• Execute prompt repairs for any guest or staff-related property damage
• Coordinate maintenance activities to minimize impact on retreat atmosphere

• On-call availability for emergency response when situations arise.
• Knowledge of commercial HVAC, plumbing, electrical, water treatment, and facility systems
• Must already have or be willing to procure Grade 1 Water Operator for Wastewater certification
• Strong leadership and personnel management skills
• Budget development and cost control experience
• Ability to balance multiple priorities while maintaining peaceful retreat environment
• Familiarity with environmental regulations and safety compliance
• Must be able to lift at least 50 pounds and perform physically demanding tasks

Equal Opportunity

Employer:

The Cloisters on the Platte is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This job description is not intended to be all-encompassing. Duties and responsibilities may evolve with business needs and additional responsibilities may be assigned as necessary.