Change Management Specialist; Enterprise AI #ESY

Change Strategy & Operating Model

• Support implementation of change strategies to support the rollout of advanced AI solutions across the bank.
• Partner with HR to embed change implications into people and change strategy, workforce planning, and job architecture.

• Support change impact assessments across Business Units, identifying impacts to roles, skills, workflows, governance, and controls.
• Support the execution of workforce transition plans, including role evolution, redeployment pathways, and reskilling needs.

• Support the design and deployment of change management artefacts (playbooks, toolkits, leader talking points, adoption dashboards).
• Support upskilling and retraining initiatives in collaboration with HR, Learning & Development, and external vendors.

• Support the coordination with senior management, BU leaders, external consultants (e.g. Accenture) to ensure coherence between strategy, delivery, and change.

• Support the shaping of clear, credible, and consistent change narratives.
• Support the definition and tracking of change effectiveness and adoption metrics (e.g. usage, behaviour change, capability readiness).
• Continuously refine change approaches based on feedback and data.

• Minimum 8 years of experience in change management, organisational transformation, or workforce transformation.
• Proven experience supporting large-scale technology or digital transformations within a banking or financial services environment.
• Hands‑on experience with AI, automation, data, or advanced analytics programmes is strongly preferred.

• Strong grounding in change management methodologies (e.g. Prosci, Kotter, ADKAR), with the ability to apply them pragmatically.
• Experience in change impact analysis, TOM design, and workforce transition planning.

Interested candidates, please email your resume to

Anna See Sing Yee

CEI Reg R

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted