Credit Management Officer, Retail Business

Credit Management Officer, Retail Business (1-Year Contract)

We are seeking meticulous and experienced candidates to join our team. The successful candidates will be responsible for managing the billing and credit control functions, ensuring accuracy and timeliness in all credit processes.

• Ensure accuracy and timely processing of all payment-related activities
• Handle enquiries from general customers and provide prompt assistance
• Liaise with customers on payment matters and follow up when required
• Handle customer payment applications and service requests
• Prepare customer/ internal financial or billing related reports as required
• Troubleshoot and resolving billing and credit control issues
• Understand and assist in billing and settlement areas
• Collaborate closely with different internal departments to ensure high accuracy of customer information
• Liaise with external vendors and resolve any issues
• Assist with process and system improvements and implementations

• Local Diploma/ Degree in Business/ Finance/ Accountancy/ IT or other relevant fields
• Min. 2 years related working experience
• Proficiency in Microsoft Office especially Excel
• Meticulous and detailed oriented
• Able to work independently with minimum supervision and meet deadlines
• Excellent inter-personal skills, problem solving skills and a team player

This role is based in our HQ office at Somerset.