Personal Banker - Falls , NE

Overview

Job Type: Full-Time/Hourly. Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team. With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.

Equity Bank will help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Key Responsibilities

• Build Client Relationships
• Conduct professional client conversations that build and sustain trust and credibility
• Discover key life events happening with clients to ensure bank products and services are meeting financial needs
• Recommend and provide accounts, loans, and services that match clients’ financial needs
• Promote bank products and services within and outside the bank
• Proactively make referrals to bank partners that result in additional revenue to the bank
• Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production
• Adhere to operating procedures and protocols

Position
:
Personal Banker

Department
:
Retail Banking

Location
:
Falls City, NE (On-Site)

• Demonstrate excellent customer service skills
• Create a welcoming, engaging, professional environment for clients
• Proactively resolve client issues in absence of or as directed by Bank Manager
• Respond to routine client inquiries and requests
• Perform teller duties as needed and process client transactions
• Approve transactions for other employees within your assigned authority limit
• Assist with bank opening and/or closing as directed

• Understand and follow applicable laws and regulations for your job responsibilities, including Equity Bank policies and regulatory requirements
• Follow deposit account opening procedures and internal suspicious activity referral requirements and processes
• Actively work with clients to understand each client’s normal account activity
• Complete periodic compliance training
• This position requires the employee to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations

Required Skills & Education

• High School Diploma or equivalent
• Excellent interpersonal, verbal, and written communication skills
• Computer proficiency in Windows-based systems
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with a team to determine solutions
• Ability to travel to Wichita, KS during first week of employment for required week-long training

Preferred

• Previous Banking Experience
• Customer service experience

Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

We believe your benefits are an important part of your overall compensation package. We provide competitive benefits and strive to support the physical and financial well-being of our employees and their families.

• Health, Dental & Vision Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/Company Match
• Generous Vacation & Sick Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Find your future at Equity Bank!

The statements are intended to describe the general nature and level of work to be performed. It is not intended as an exhaustive list of all responsibilities, duties, and requirements. Physical and work environment statements follow as applicable, and Equity Bank is an equal opportunity employer.