Franchise Operations Executive; Education Centres - SS

Position title:
Field Support Executive

Location:

Cathay Cineleisure Orchard (Somerset)

Working Days: 5-day (including Sat & Sun)

Working Timing:
Start work at 10AM ;
Weekday end at 6PM/630PM/7PM ;
Saturday end at 5PM & Sun End at 430PM

Salary: $3500 - $4300

• Lead the setting up of new centres, overseeing all aspects of operational planning, logistics, and staffing to ensure a smooth and successful launch.
• Reaching out / Business develop to potential franchisee.
• To support develop SOP for setting up new centre with the goal of using these guidelines for future franchise training and expansion.
• Provide on-site support during centre opening and initial operations to ensure smooth rollout.
• Support the implementation and daily running of centre programmes.
• Conduct training and on-site guidance for franchisees and centre staff on programme delivery and operational procedures.
• Carry out regular centre visits to check programme delivery, operational standards, and compliance requirements.
• Support parent engagement, including programme explanation, enrolment support, and handling routine enquiries when needed.
• Coordinate day-to-day matters between franchisees and HQ and submit basic visit or progress reports.
• Perform other duties as assigned by management.

• Diploma or Degree in a relevant field.
• Experience in education, training, or centre operations is preferred.
• Familiarity with tuition or enrichment centre operations is an advantage.
• Conduct on-site operational support and training activities for franchisees and engaging with parents. Willing to perform field-based work, including centre visits and weekend support.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474