Student Services Advisor

4 days ago Be among the first 25 applicants

$16.00/hr - $18.00/hr

Position Title:
Student Services Advisor

Primary work location:
Santee Campus

Closing date:
Until filled

Supervisor:
Dean of Enrollment Management

Rate of pay: $16-$18 per hour (non-exempt)

“The Nebraska Indian Community College provides quality higher education and lifelong educational opportunities for Umonhon (Omaha) Isanti (Santee Dakota) and all learners.” NICC is envisioned as a comprehensive Tribal College which values service through high-quality education. Institutional programs value and cultivate the creative and productive talents of learners, faculty, and staff, and seek ways to contribute to the self-sufficiency of the Nations served, the well-being of our communities, and the quality of life and development of its learners, faculty, and service areas.

• Manage a caseload of ~75 students, provide student admissions, academic and financial aid assistance, and other information about student life.
• Serve as a mentor/advisor to students, providing referral services for basic needs.
• Assist students in creating time management plans and developing effective study skills individually or in groups.
• Follow protocols for helping students with early alerts and documenting student contacts in case notes.
• Collect necessary documents from students and create & update student degree planning forms. Notify students/potential students of issues within their academic records, including transcripts and registration while monitoring academic degree progress.
• Prepare monthly reports for the supervisor.
• Meet with the Dean of Enrollment Management to describe work, accomplishments and needs every 2 weeks. These conversations will include current projects, events, professional development, and activities that align with the college’s current Strategic Plan and SEM (Strategic Enrollment Management) plan.
• Assist Faculty Advisors, Faculty, and Staff in support of our students.
• Attend required/mandatory professional development and NICC activities which may be in the evenings or on the weekend.
• Attend required NICC trainings, all-staff meetings, student success team & administrative meetings, committee meetings as assigned, and attendance of other professional development as requested.
• Provide support for the campus student activities & the AIHEC student conference: assistance with reservations, travel arrangements, and chaperoning.
• Participate in marketing and recruitment events and occasionally assist with campus room setups and cleaning.
• Coordinate or perform duties associated with day-to-day operation of the campus: answering phones, front-line work, collection of documents & data entry, assisting students with questions and needs, and opening/closing campus when necessary. Working evenings and some weekends may be required. Working 40 hours a week on campus is required.

Recruitment (Fairs & Outreach): 5% (2 hours) Advising/Registration/Student Support & Retention

Activities:

70% (28 hours) Administrative/Document Collection/Data Entry/Degree Planning Forms/Notes: 20% (7 hours) Weekly Meetings/Trainings/Professional Development: 5% (3 hours).

• A valid U.S. driver’s license & personal transportation.
• At least one (1+) year(s) experience in advising college students from educationally disadvantaged backgrounds or related experience and/or training.
• Excellent customer service and written/verbal communication skills.
• Proficiency in computer applications including Microsoft Office Suite.
• Understanding of Native American History and Cultures, such as Umonhon & Isanti languages, histories, customs, and traditions.
• Associate's degree required; bachelor's degree preferred; ability to work independently and as part of a team.
• Experience with the Financial Aid (FAFSA) process, college-level instruction, and Empower usage/training is useful.

• Communications and collaboration:
  Must collaborate with other administrators and support personnel, management, instructors, and students regularly.
• Organizational skills:
  Ability to organize and…