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Call Centre Officer #ESY
Job in
Orchard, Antelope County, Nebraska, 68764, USA
Listed on 2026-03-07
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Responsibilities
- Handle inbound calls, emails, or system enquiries professionally and efficiently
- Resolve customer issues, requests, and complaints in accordance with service standards
- Provide accurate information on products, services, or processes
- Escalate complex cases to relevant teams when required
- Maintain proper documentation and update customer records in internal systems
- Meet individual and team service level targets (e.g. call handling time, quality standards)
- Support ad-hoc service or operational tasks as assigned
Interested candidates, please email your resume to
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