Assistant Customer Service Executive; Retail
Job in
Orchard, Antelope County, Nebraska, 68764, USA
Listed on 2026-03-03
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time
position Listed on 2026-03-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Location: Orchard
Location:
Orchard
Industry:Retail
Working Hours:- 9:30am – 6:30pm
- 12:50pm – 9:50pm
- Basic Salary
- AWS (13th Month Bonus)
- Variable Performance Bonus
- Oversee and organize daily customer service operations, ensuring customer satisfaction remains the highest priority while fostering positive relationships with both customers and staff.
- Maintain and uphold established customer service standards, policies, and procedures.
- Provide frontline customer support services within the department store, including but not limited to Goods & Services Tax (GST) Refund processing, Smart-Card applications, public announcements, and handling Lost & Found cases and reports.
- Ensure all customer concerns and issues are addressed promptly, professionally, and efficiently.
- Attend to customer enquiries, feedback, and complaints, ensuring appropriate follow-up actions are taken and resolutions are delivered effectively.
- Compile and analyze customer feedback and suggestions to support continuous improvement of service standards and operational processes.
- Perform any other duties as assigned by the Company or immediate superior.
Candidates with prior experience as cabin crew or in the hospitality/hotel industry are highly encouraged to apply.
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