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Contract Associate Customer Service #JRL
Job in
Orchard, Antelope County, Nebraska, 68764, USA
Listed on 2026-03-02
Listing for:
Consortium for Clinical Research and Innovation Singapore
Contract
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Responsibilities
- Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
- Resolve customers’ / financial representatives’ complaints and problems at first touchpoint resolution with good closure
- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
- Ensure effective and timely follow-up as promised to customers / financial representatives
- Assess appeals and put up recommendation to Managers/Head/HOD
- Perform additional or overtime duties during operational exigencies when required
- Assist with ad-hoc initiatives/projects when delegated by management
Interested candidates please send in your resume to:
Rianne Lim Hui Xuan
Outsourcing Team
Email to:
EA License No. 99C4599
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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