Senior Contract Administration Officer, Retail Business

Senior Contract Administration Officer, Retail Business (1-Year Contract)

We are seeking dedicated professionals to oversee contract administration, ensuring that all contract documentation and operational processes are aligned with our operational plan and business policies.

• Oversee/manage contract matters, including reviewing contracts, account setup, contract activation and termination, vetting summaries, and maintaining physical contract documentation.
• Manage meter-related tasks such as setup, activation, deactivation, and removal.
• Ensure compliance with audit requirements and retail Standard Operational Procedures.
• Liaise and manage communication with external parties like MSSL and Power Grid on customer-related issues.
• Maintain databases, including SAP, customer portals, and department mailboxes.
• Ensure that operational workflows and manuals are in place for staff training.
• Administer and implement processes in compliance with EMA and MSSL requirements.
• Review work processes to simplify, standardize, and automate them.
• Handle ad-hoc projects as assigned.
• Assist in new system processes and documentation.

• Degree in any discipline.
• Minimum 3 years related working experience (if applicable).
• Proficiency in Microsoft Office (Excel and Word).
• Meticulous, good interpersonal & problem-solving skills.
• Fast learner who can work independently while maintaining a team-oriented mindset.

The role is based in our HQ office at Somerset.