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Salon Manager

Job in Orchard, Antelope County, Nebraska, 68764, USA
Listing for: Consortium for Clinical Research and Innovation Singapore
Full Time position
Listed on 2026-03-02
Job specializations:
  • Business
    Event Manager / Planner, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Orchard

Client Experience & Client Journey

  • Offer highest level of guest experience through anticipation, planning and execution
  • Responsible of the client journey in the 3 spaces (boutique, private space and exhibition space)
  • Proactively conceptualizes new opportunities to engage, surprise and delight clients
Clienteling
  • Develop partnerships with commercial 3rd parties and develop a strong networking across Singapore and beyond
  • Promote the Salon and its activations internally and externally
  • Develop new client prospects, Follow / Monitor Sales Associates’ contact plans & clienteling actions
  • Partner closely with fellow SEA boutiques and Raffles hotel to offer to their VVIP guests an exceptional client experience
  • Work closely with Clienteling and HJ teams in Singapore,Regional and HQ to establish Raffles as a destination for internal top clients
Maison identity and expertise
  • Be an ambassador of the Maison
  • Develop local PR activities events and partnerships
  • Know the Maison’s products and History
  • Ensure consistent Brand visual identity
Team Development
  • Management of the team: set & follow-up objectives, challenge & develop the team, drive engagement.
  • Handle HR different topics and issues
  • Define recruitment needs, participate in recruitments and onboard new team members
  • Animate the team (prepare brief, share information)
  • Monitor the team performance
  • Closely collaborate with Raffles hotel to support Butler training on VCA offering
Boutique Management
  • Build boutique action plan to reach boutique targets, set and monitor targets for individual members
  • Know clients & develop boutique’s portfolio
  • Monitor boutique expenses (gifting, budget, travel expenses, boutique incentives etc)
  • Handle & solve issues related to clients
  • Advise clients and sell when needed & be a role model regarding the sellingceremony
Operations
  • Ensure compliance with Group’s policies & enforce Maison’s commercial rules
  • Ensure the Salon is operating well (stock, tools, roster) are well maintained at alltimes
Requirement
  • Min. 5 years professional work experience in the Luxury industry in Management function
  • Proven team leader
  • Strong sense of client services and hospitality
  • Entrepreneurial mindset with strong proactivity and creativity
  • Excellent detail orientation skills
  • Strong organisational skills
  • Well-mannered, engaging and assertive presence
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