Mobile Service Tech

Overview

West Point Ford is looking to hire a motivated experienced Mobile Service Tech.

At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.

The Mobile Service program is designed to provide effortless and worry-free maintenance for customers that need service for their Ford and Chevy vehicles. It’s proven to be a convenient option for customers that fits into their busy lives. Our customers can trust that each repair is done with the expertise, care and quality that they have come to expect from their Ford or Chevy Dealership.

Mobile Service allows one-on-one interaction between the customer and the technician; it helps the customer feel more comfortable about the work being done.

The Mobile Service program is designed to offer a range of maintenance and light repair services to retail customers at their homes or businesses, and to fleets at their facilities.

Responsibilities in this role include performing repairs and maintenance as specified on repair orders, testing and diagnosing components and systems, and communicating with the Service Advisor regarding additional services and time estimates.

At West Point Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at our dealership is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

• Perform work specified on the repair order with efficiency and in accordance with dealership standards.
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent, ASE Certification required
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver s license and clean driving record

• 401(k) retirement plan with company match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation, Sick, and Holidays
• OEM Training Incentive for Parts & Service personnel
• Tool Reimbursement for service employees
• Tuition Reimbursement for service employees
• Discount on Parts/Labor and Vehicle Purchases
• Employee Referral Bonus
• Professional work environment

To apply please contact Cheryl Rierson at  or .

Come experience the difference!

In joining the North American Truck and Trailer family, you re not just securing a job – you re becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member s contributions are acknowledged and celebrated. As an integral driver or member of our team, you ll experience a range of benefits that extend beyond the professional realm.

From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we re committed to ensuring your well-being and success. At North American Truck and Trailer, you re not just an employee; you re part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own.

Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!