HCV​/PH Program Assistant

Dubois Housing Authority, located in DuBois, Pennsylvania, specializes in several housing programs designed to meet a range of needs including Housing Choice Voucher and Public Housing Programs. Since 1968, the DuBois Housing Authority has been committed to expanding access to safe, stable, and affordable housing for low-income families in our community. As a municipal authority, we serve residents across the City of DuBois, Brady Township, and Sandy Township — connecting families with the resources they need to thrive.

This is a full-time, on-site role for an HCV/PH Program Assistant based in DuBois, PA. The HCV/PH Program Assistant will provide administrative support focusing 75% in HCV Program responsibilities and focusing 25% in Public Housing Program. Will assist HCV Coordinator and Property Manager with facilitating communication with program participants and assist in managing day-to-day program operations. Responsibilities include conducting inspections, maintaining program records, coordinating with staff and clients, and ensuring compliance with program requirements.

• Conduct applicant intake, gather documentation, verify eligibility, and enter applications into housing software.
• Assist with annual and interim recertifications, income and asset verification, and rent calculation per HUD standards.
• Schedule and coordinate HQS inspections: move-in, move-out, annual, re-inspections, and special inspections.
• Assist with briefings, voucher issuance, and participant follow-up.
• Process and track RFTAs, including rent reasonableness and comparables.
• Maintain accurate files and ensure compliance with HUD and agency policies.
• Communicate professionally with applicants, participants, landlords, and the public.
• Support with transfers, move-ins, move-outs, port-ins, and port-outs.

• Assist with applications, intake, and eligibility verification.
• Support annual recertification preparation, including income verification and rent calculation.
• Conduct site visits and inspections (move-in, move-out, annual, housekeeping) and document results.
• Maintain tenant files and ensure file compliance.
• Assist the Property Manager with tenant communication, leasing, and administrative file management.
• Process work orders and track notices, documentation, and follow-up.

• Provide excellent customer service in-person, by phone, and via email.
• Route incoming calls, walk-ins, mail, and reception duties as needed.
• Prepare correspondence, notices, reports, and meeting minutes for both HCV/PH as needed.
• Maintain confidentiality and follow HUD, Fair Housing, and agency policies.

Required:

• High school diploma or GED.
• 3–5 years of experience in Public Housing, Section 8, or affordable housing administration desired.
• Strong understanding of HUD regulations and program requirements.
• Excellent communication, organizational, and time-management skills.
• Proficient in Microsoft Office and housing software.
• Ability to work independently and meet deadlines.

• Experience with PH/Section 8 software (Horizon, Tenmast, HAB, Yardi, MRI, etc.).
• Knowledge of Fair Housing laws, HQS requirements, and HUD forms.
• Experience in Section 8 Administration and/or property management.
• Previous experience in housing programs or a related field is a plus.