Practice Manager

We are looking for a part time Practice Manager working 25hours over 4-5 days a week. The position will be based at Dulais Valley Primary Care Centre in the heart of the Dulais Valley at Seven Sisters, approximately 15minutes from the M4, Junction 43. Please see below for full criteria regarding the job role.

• Practice management within NHS Wales, with skills in managing practice finances.
• Willingness to work as part of a diverse workforce within and outside the practice, being open to multi-disciplinary team-based working.
• Develop the practice as a business.
• HR and managing staff.

The Practice operates from a purpose built Health Centre with generous on-site free parking for both staff and patients. The Practice is rural in nature and has a patient roll of 6,000 patients.

Our team consists of currently 5 GPs, 2 Nurses, 2 HCSW andan in-house Pharmacist.

We have a large admin team with a wealth of experience, coding, call handling, triage, secretarial work and payroll.

Our District Nurse Team and Health Visitor are based at the Practice and we host the following third party services:
Physiotherapy, Social Prescribing, MIND, Retinopathy,Pre-diabetes, Heart Failure and Virtual Ward.

The Practice is a training Practice; we host GP trainees and Swansea medical students.

To manage and coordinate all aspects of practice functionality, motivating and managing staff, optimising efficiency, and financial performance, and ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment

• Polite and confident
• Flexible and cooperative
• Excellent interpersonal skills
• Motivated and proactive
• Ability to use initiative and judgement
• Forward-thinker with a solutions-focused approach
• High levels of integrity and loyalty
• Sensitive and empathic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Ability to drive and deliver change effectively
• Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
• Flexibility to work outside of core office hours

• Good standard of education with excellent literacy and numeracy
• skills
• Educated to degree level in healthcare or business
• Leadership and/or Management Qualification
• AMSPAR Qualification or equivalent

• Experience in working with the public
• Experience in managing accounting procedures including budget and cash flow forecasting and use of an accounting package
• Experience in working in a healthcare setting
• Experience in managing a multidisciplinary team
• Experience in performance management, including appraisal writing, staff development and disciplinary procedures
• Experience in workforce planning, forecasting and development
• Ability to exploit and negotiate opportunities to enhance service delivery
• Strong IT skills (including Excel and TEAMS)
• Excellent leadership skills
• Strategic thinker and negotiator
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (Planning & Organising)
• Ability to network and build relationships
• Proven problem-solving & analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate and train staff
• NHS / Primary Care General Practice experience
• Relevant health and safety experience
• Experience in chairing meetings, producing agendas and minutes
• Welsh speaker
• EMIS user

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.