Technical Product Manager

Location: Remote

Salary: £75,000- £85,000

At Arbor, we’re on a mission to transform the way schools work for the better.

We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day.

Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days.

At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn.

We are looking for an experienced and collaborative Technical Product Manager to join our Engineering team and help us manage the product roadmap for our internal developer ecosystem. The remit and focus of the role is to understand developer pain points, define the requirements for a seamless "Golden Path" to production, and coordinate with specialised engineering teams (Platform, QA, Security) to ensure their "features" are integrated into a cohesive, high-quality pipeline.

It’s a broad and exciting role, so we’re looking for someone up for a challenge - if you’re a good communicator and a team player, this is the role for you.

• User Discovery: Regularly interview developer squads to identify friction in the current Git Hub/AWS workflow. What is slowing them down? Where are the bottlenecks?
• Feature Prioritization: Manage the backlog for Dev Ex. Decide when to prioritize a new automated security gate versus improving pipeline speed or onboarding a new testing tool.
• AI Adoption for Efficiency: Drive the adoption of AI-powered tools within the product and engineering organization to meet and exceed ambitious targets for efficiency gains.
• The IDP Journey: Act as the PO for the future Internal Developer Platform (IDP). You will manage the journey from initial PoC to a production-ready "SaaS-like" experience for our engineers.
• Cross-Team Coordination: You are the "Product Lead" who brings the specialized pieces together. You ensure the Platform Team’s IaC, the QA Team’s test suites, and Security’s scans are modular, functional, and default for the main pipelines.
• Governance & Standards: Define the "Definition of Done" for the deployment journey, ensuring all code moving to production is safe, secure, and maintained.
• Predictability & Flow: Lead the tracking of delivery performance across teams. You aren't managing the people; you are managing the flow of work and removing systemic blockers.
• Reporting: Utilize BI/Reporting tools to provide visibility into engineering productivity, lead times, and change failure rates.

• Experience in Product Management/Ownership or Technical Operations/Delivery Management within a SaaS environment.
• Experience taking a technical product from "Proof of Concept" to company-wide adoption
• Strong orientation toward tooling, compliance, and engineering governance.
• Proficiency with BI/Reporting tools and using data (DORA/SPACE) to influence roadmaps.
• Experience with the lifecycle of an Internal Developer Platform (IDP) and a desire to lead the transition from disjointed tools to a unified platform.
• Familiarity with modern Dev Ops patterns and the challenges of scaling engineering orgs.

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:

• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!
• 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas
• Life Assurance paid out at 3x annual salary
• Comprehensive wellness benefit provided by AIG Smart Health, which provides a…