Floating Support Worker

Summary

A part-time (20hrs) Floating Support Worker joining our Floating Support Service, Monmouthshire. You will be required to work in people’s homes and in the local community between Monday-Friday managing your own caseload and diary.

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.

Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.

Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

Codi Group is a not‑for‑profit organisation that provides housing, care and support across Wales, helping people live well and reach their full potential.

Monmouthshire Floating Support provides housing‑related support to help individuals live autonomously, improve their financial capability and retain independence. You will work directly with individuals to build confidence, improve financial capability and support them to live independently with dignity and stability. Using a person‑centred, systems‑thinking approach, you will focus on what matters most to each person, providing practical, tailored support to help them secure and sustain a safe home.

You will support people with a range of experiences and needs, including substance misuse and offending backgrounds. The role can be challenging, but you will see the real impact of your work as people move from crisis towards independence.

You will join an experienced, supportive team and manager who will help you develop your skills and build strong partnerships with external agencies.

• Manage your own caseload and schedule effectively
• Visit people in their homes across Monmouthshire
• Build trusted relationships and agree clear, achievable goals
• Create support plans and complete risk assessments
• Provide advice on budgeting, benefits, health, housing and tenancy management
• Help address rent arrears and access essential grants
• Work closely with Housing Options and partner agencies
• Signpost to specialist services and attend key appointments where required

Full list of duties can be found on the job description.

• A driving licence and access to a car
• A passion to work with and enable people to live as independently as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

• £24,531.00 FTE (£12.75 per hour)
• Pension Choices:
  • Defined Contribution (DC) Scheme with matched contributions up to 10%.
  • Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax‑efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

• 26 days holiday, pro‑rata entitlement plus Bank holidays. Rising to 27 days after 1 year’s service or cash equivalent of 1 day’s annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare:
  Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

• Mileage paid at 45p plus 5p per passenger per mile – for this role, it is essential to have a driving licence and access to a car.
• Cycle to Work Scheme

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support…