IT Monitoring Manager

Job Title : IT Monitoring Manager

Location:

Navi Mumbai

Experience:

5+ Years

Qualification:

B.Tech / BE / MCA (Preferred)

Key Responsibilities:

Strong knowledge of IT Infrastructure Monitoring, Application Performance Monitoring (APM) tools, and monitoring methodologies.
Perform regular system health checks, monitoring, and performance tuning to ensure maximum uptime.
Manage and support all monitoring environments.
Deploy and configure monitoring agents such as Instana, eG, Dynatrace, etc., across various environments.
Maintain and update the inventory of systems configured in the monitoring platform.
Monitor, investigate, diagnose, and report system and application issues using monitoring tools.
Handle project management activities to ensure timely delivery and proper documentation/history maintenance.
Track, report, resolve, and close incidents, including performing Root Cause Analysis (RCA).
Recommend optimal utilization of monitoring tool resources.
Ensure timely patch updates of monitoring software as per OEM recommendations.
Close security and audit findings (App Sec, PT, VA, SCD, Configuration Review) within defined SLAs.
Maintain regulatory and audit compliance.
Coordinate and communicate effectively with internal and external stakeholders.
Integrate third-party applications with monitoring tools (e.g., Data Lake dashboards).
Manage Real User Monitoring (RUM) integration and troubleshooting.

Required Skills:

Strong understanding of IT infrastructure monitoring.
Hands-on experience with monitoring tools such as eG, Dynatrace, IBM Instana, etc.
Experience in infrastructure monitoring is required.
Relevant certifications in monitoring technologies will be an added advantage.

Interested candidates can share their CV at: