IT Support

Due to our continued growth, we are in need of a qualified, focused individual for a vital role in our IT Support department.

Responsibilities

Administrate user accounts for network, e-mail, and other applications;
Provide support to end users in local and regional offices around the world who are on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications;
Identify, research and resolve technical problems of IT equipment and software applications;
Respond to IT tickets, telephone calls, e-mails, and requests for technical support;
Document, track, and monitor problems to ensure timely resolutions; and
Communicate and collaborate with a regional/global IT team members to advance IT initially;
Rotating shift.

Qualifications

Fluent in English (both written and verbal)
Associate's degree in Computer Science or Information Technology;
At least 1 year of experience in a help desk or IT Support role; and

Experience with Exchange Server Tools, Office 365 and other cloud based applications a plus.

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective.

Headquartered in Cincinnati, Ohio, employing more than 5,000 people across almost 40 countries.

Why Medpace

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Medpace Perks

Flexible work environment
Competitive compensation and benefits package
Competitive PTO packages
Structured career paths with opportunities for professional growth
Company-sponsored employee appreciation events
Employee health and wellness initiatives

Awards

Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What To Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.