Float Medical Assistant

Job Purpose

The Float Medical Assistant supports clinical operations by providing backfill and coverage across all Opsam locations. This role performs patient preparation, basic procedures, and administrative duties within the Medical Assistant scope.

• Provide coverage at all Opsam clinic locations based on operational need and may be reassigned to different sites, including same‑day changes, with limited notice due to staffing needs or patient volume.
• Assignments may vary in length (single shift, multi‑day, or weekly coverage) and may change with limited notice based on the need of the organization.
• Perform Medical Assistant duties and may include Front Desk support as needed.
• Document travel time between clinic sites during the workday is compensable time. Follow Opsam procedures for documenting travel time.
• Reimburse business mileage between clinic sites in accordance with Opsam policy and applicable law.
• Maintain reliable transportation, a clean driving record, and required auto insurance.
• Demonstrate consistent attendance, punctuality, responsiveness to assignment changes, timely documentation completion, and respectful teamwork across sites.
• Prepare health center exam rooms, manage medical supplies, and inventory equipment.
• Keep exam rooms clean according to clinic Infection Control Protocol.
• Sterilize instruments as needed.
• Screen patients for vital signs, chief complaints, allergies, lab requests, smoking status, Behavioral Health, medications, and family, social, and medical history as part of intake.
• Prepare rooms and instruct patients regarding specifically indicated medical procedures.
• Perform EKGs, administer injections, and assist with medical exams as needed.
• Document injections in government websites such as SD112 San Diego immunization Registry.
• With Laboratory Technician’s permission and supervision, perform lab procedures including venipuncture and blood withdrawal, HCT, urines, and cultures.
• Administer standing orders as they pertain to patient concerns.
• Check documents and monitor vaccine refrigerator and freezer temperatures twice a day (AM/PM) and report out of range temperatures to supervisor or vaccine coordinator.
• Interpret for patient and physician as needed.
Assist with follow‑up for all patients, with supervision from R.N.
• Scan the necessary lab, x‑ray, emergency room forms, or other important documents within the medical chart for the physician to be evaluated during the examination.
• Check paperwork in charts and encounter forms for completeness and accuracy. Keep accurate records.
• Participate in in‑service training as requested by Clinic Manager.
• Assist in all areas of clinic as directed by supervisor.
• Assist in patient discharge from clinic and discharge instruction.
• Work as a member of the medical team, and assist other members of the team as deemed appropriate by the Clinician or Clinic Manager.
• Key data into computer to maintain records, patient records, make appointments for follow‑up and make referrals to specialist.
• Assist to provide patient encounter responsibility at front office as needed.
• Translate between the physician and the patient by explaining diets, treatments or special instructions to be followed by the patient. Translations must be verbatim to what has been stated by the physician, unless instructed otherwise.
• Call no‑show appointments and re‑schedules the appointment and documents on CH.
• May rotate or be assigned to other areas in the clinic as needed at the discretion of the clinic manager.
• Utilize the Primary Care Medical Home model to provide coordinated Team Care that addresses current diseases and provides panel management for preventative and health maintenance follow‑up for the maximum number of patients per day.
• Medical Assistants must be available to rotate Saturday shifts with their colleagues, as applicable.

• Strong organization and communication skills, ability to shift tasks without losing accuracy, and ability to work under stress.
• Demonstrates lab safety and aseptic technique.

• High School Diploma or GED.

• Medical Assistant Certification.
• Current CPR Certification.
• Reliable transportation, clean driving record, and car insurance as required by the state.