Unified Communications; UC Engineer - TS​/SCI Polygraph

Overview

Type of Requisition: Regular

Clearance Level Must Currently Possess: Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Public Trust/Other

Required:

None

Job Family: IT Infrastructure and Operations

Job Qualifications:

Skills: Avaya Call Management System, Cisco Unified Communications Manager IM, Cisco Voice over IP, Unified Communications and Collaboration (UC&C)

Certifications: None

Experience: 10 + years of related experience

US Citizenship

Required:

Yes

Job Description: Candidates with proven depth creating solutions with Cisco Unified Communications Manager, VoIP, and PBX will be positioned for success in our organization. The selected candidate will design, build and deploy, and administer large scale voice networks. The engineer will provide support to multiple globally dispersed WAN connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, to include refining requirements, creating design documentation, creating installation instructions and deployment plans, and providing O&M support.

Project assignments will vary based on skill level, and may include engineering geographically dispersed services, integrating services into public, private and hybrid cloud environments, and hardening the solutions to address security and SCAP compliance.

Responsibilities:

• Designs and defines system architecture for Cisco based voice infrastructure and end-points
• Identifies and resolves technical problems related to the installation, upgrade and daily operations of the customer’s globally dispersed VoIP infrastructure
• Maintain the existing Cisco VoIP environment consisting of Cisco Unified Communications Manager and various models of Cisco and Polycom phones
• Architecting solutions within the Cisco family of products that may include: CUCM, IM and Presence, Unity, Meeting Servers, Expressway, Meeting Management, Jabber client
• Design and migration of existing TDM solutions leveraging Session Border Controller technology
• Develop and document voice SOPs for engineers and Knowledge Base articles for end-users
• Work with voice providers from other Government agencies and commercial partners to ensure seamless call performance
• Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients

Required Skills:

• Experience with Cisco Unified Call Manager / Cisco Meeting Server
• Experience with Cisco Meeting Manager
• Experience with Cisco Jabber
• Experience with Cisco Telepresence Management Suite and Cisco Expressways is desired
• Experience with the configuration of voice end-point hardware
• Experience with PBX technologies is desired
• Experience with Avaya Call Management System would be beneficial, but not required
• Experience with TDM and SBC
• Experience building/managing servers in the AWS (Amazon Web Services) environment is desired
• Experience with managing work tasks via tools such as JIRA and Service Now
• System configuration based on security guidelines such as DISA STIGs
• CompTIA Security+ or similar for IAT Level II DoD 8570 certification
• Education:
  
  Bachelor's degree in Information Technology or related field
• Required Experience:
  
  10+ years of related experience
• US Citizenship Required

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

Salary information:
The likely salary range for this position is $142,792 - $180,550. This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location and potentially contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location.

Scheduled Weekly

Hours:

40

Travel Required: None

Telecommuting Options: Onsite

Work Location: International

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan…