Sales Lead - Soma

Soma Intimates -  - Responsibilities:
Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner;
Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate;
Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full;
Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines;
Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations