Customer Service- Cashier

Overview

The Cashier provides excellent customer service by efficiently and accurately processing customer transactions at the checkout lane. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family!

• Must be passionate about people and committed to customer service excellence!
• Must be able to work as a team member and interact positively with customers.
• Must possess a high standard of integrity and reliability.
• Successful completion of e-learnings and department training programs.
• Must be able to read, write, speak, and understand English.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

• 0% (N) Never:
  Sitting.
• 1-33% (O) Occasionally:
  Carrying up to 50 lbs, stooping, kneeling, or crouching. (Self-checkout Assistant must be able to carry up to 20 lbs or more.)
• 34-66% (F) Frequently:
  Walking on a tile or concrete floor, pushing up to 250 lbs, bending, balancing, and smelling.
• 67-100% (C) Continuously:
  Standing on a tile or concrete floor, lifting up to 50 lbs, pulling up 250 lbs, handling, fingering, feeling, reaching at the waist or overhead, talking, seeing, and hearing.

• 0% (N) Never:
  Hazardous equipment (mechanical moving parts) and toxic exposure (see material safety data sheet).
• 0% (N) Never:
  Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
• 1-33% (O) Occasionally:
  Twisting of the back and neck and cluttered floor space.
• 67-100% (C) Continuously:
  Machines, tools, and equipment utilized: Scanner, scales, adding machine, check scanner, cash register, shopping cart, POS system, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.
• Repetitive Action:
  The continuous movement of the entire body.

Working environment is inside.

In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.