Retail Commission Sales Associate, Natick Collection - Part Time

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This range is provided by Macy's. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$16.50/hr - $20.28/hr

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

As a Retail Sales Associate, you are an integral part of bringing the Macy’s magic to our customers. Your focus is on delivering exceptional experiences for every customer you encounter. You will work from the sales floor to fitting rooms and product presentations, contributing to a fun, inclusive team that rises to every challenge.

We’re looking for flexible team players who thrive in a fast‑paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends, and holidays.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining our Colleague Resource Groups and making a difference through volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

• Greet & connect with customers in a friendly and genuine way, showing appreciation for their visit.
• Recommend products by asking questions to identify customer needs and inspiring purchases with newness and resonance.
• Offer options and solutions to customers to complete the sale.
• Wrap up the moment to close out the customer’s shopping journey, celebrating their purchases and sharing in their excitement.
• Master store products, services, loyalty programs, and Macy’s sales systems, using knowledge to help customers find what they need and suggest additional items.
• Maintain department recovery standards, including selling floor and fitting rooms.
• Deliver optimal merchandise execution presentation, ensuring accurate merchandise pricing, and process markdowns in a timely and accurate manner.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

• Product Knowledge – Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
• Communication – Comfortable communicating with customers virtually, via phone, and in person.
• Sales – Ability to build relationships with customers, achieve sales goals, and participate in pre‑selling and sales‑boosting events.
• Technology – Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
• Continuous Learning – Self‑driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources.
• Interpersonal Skills – Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Collaboration – Partnership with the total team to drive sales and deliver the customer experience.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team…