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IT Training Summer Intern

Job in Natick, Middlesex County, Massachusetts, 01760, USA
Listing for: The MathWorks, Inc.
Full Time, Seasonal/Temporary, Apprenticeship/Internship position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    Digital Media / Production, Technical Writer, Digital Marketing
  • Creative Arts/Media
    Digital Media / Production, Technical Writer, Digital Marketing
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Summary

Math Works has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More:

The IT Training Team summer intern will support the creation and modernization of training and promotional resources that support our internal IT tools and processes. You'll refresh our resource centers, transform existing materials into bite‑size media, and help employees learn about and adopt IT tools.

The IT Training Team designs and delivers training solutions to Math Works staff working in our worldwide offices. We work closely with our in-house IT teams to roll out, upgrade, change, or promote software, tools, services, and features in our existing IT portfolio.

Math Works nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities
  • Refresh and redesign existing resource center content to ensure it is accurate and engaging.
  • Create micro‑videos, short tutorials, and other media to promote IT initiatives via our internal channels.
  • Help migrate content to a new IT knowledge base, following standards and process outlined by our Knowledge Management team.
  • Collaborate with IT Training to suggest improvements to our resource collections, and identify topics for further promotion.
  • Opportunity to explore other tasks as our team's needs and candidate's interests allow. Examples include video creating/editing, communication writing, and digital media creation.
  • Bonus - contribute to AI‑focused projects. Help design or refine our internal AI resources, explore ways that AI can improve our content creation efficiency, and assist in creating AI‑enhanced training materials.
Qualifications
  • Candidates must be pursuing a bachelor's level degree.
  • Visa sponsorship will not be provided for this position.
  • Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
Additional Qualifications
  • Excellent written communication skills.
  • Coursework or interest in instructional design, communications, human‑computer interaction, or related fields.
  • Comfort with video and image editing tools.
  • Experience with Microsoft 365 applications.
  • Curiosity about using AI tools for content creation, prompt design, or non-technical workflow improvements.
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